Terms of Service
Last updated: 2026-07-25
By creating an account or using Shifaa, you agree to these Terms. If you do not agree, please do not use the service.
1. What Shifaa is
Shifaa is an informational and educational tool that uses AI to help you understand medical lab and radiology reports, track health trends, and locate nearby care. It is not a medical device, a diagnosis, or a substitute for professional medical advice.
2. Not medical advice
Information from Shifaa — including AI interpretations, scores, predictions, and chat responses — is for your general understanding only. Always consult a qualified healthcare professional for diagnosis and treatment, and never disregard or delay professional advice because of something you read here. In an emergency, contact local emergency services immediately. See our full Medical Disclaimer.
3. Optional doctor review
Where offered, a paid doctor review connects you with a panel physician for a written opinion on a report. This is a convenience service and does not establish an ongoing doctor–patient relationship or replace an in-person consultation.
4. Your responsibilities
- Provide accurate information and only upload reports you are authorized to share.
- Keep your account secure; you are responsible for activity under your account.
- Do not misuse the service, attempt to disrupt it, or use it for unlawful purposes.
5. Accounts & deletion
You may delete your account at any time from your profile, which permanently removes your data as described in the Privacy Policy.
6. Disclaimers & limitation of liability
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Shifaa is not liable for any decision made or action taken in reliance on the information it provides, or for any indirect or consequential damages.
7. Changes
We may update these Terms. Material changes will be reflected by the "Last updated" date above; continued use means you accept the updated Terms.
8. Contact
Questions about these Terms? Contact support@shifaa.app.
© Shifaa · شفاء — Health Companion for Pakistan